Items where Author is "Utami Santi Budi, Santi"
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Thesis
Utami Santi Budi, Santi (2013) PENGARUH KUALITAS PELAYANAN DAN KINERJA KARYAWAN TERHADAP KEPUASAN NASABAH PADA PT. TASPEN (PERSERO) CABANG YOGYAKARTA. S1 thesis, Fakultas Ekonomi.