SEMANTIC NETWORK ANALYSIS OF CITIZEN REPORTS FROM INDONESIA’S NATIONAL ONLINE COMPLAINT AND ASPIRATION PORTAL, LAPOR!

Rusdinar, Aliyyah Sarastita and Siallagan, Manahan (2016) SEMANTIC NETWORK ANALYSIS OF CITIZEN REPORTS FROM INDONESIA’S NATIONAL ONLINE COMPLAINT AND ASPIRATION PORTAL, LAPOR! International Conference on Ethics of Business, Economics, and Social Science. pp. 419-433. ISSN 2528-617X

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Abstract

In the era of open government, the Indonesian government with its Open Government Initiative focuses effort on establishing a more participatory democracy. LAPOR! is a national online aspiration and complaint portal set up to put the open government goal into practice. This research aims to provide a structural understanding of one of the practice of open government in Indonesia through a semantic network analysis of the Data gathered from LAPOR!. This research will explore how data gathered from the complaint portal can be (1) used to help identify the on-going issues primarily reported through the LAPOR’s Ministry of Law and Human Rights domain, (2) understand the social relationship between the reported issues. Keywords: Semantic Network Analysis, Open Government, Decision Making, Information and Knowledge Management

Item Type: Article
Subjects: Prosiding > Proceeding of ICEBESS 2016
Divisions: Fakultas Ekonomi dan Bisnis (FEB) > Pendidikan Ekonomi
Depositing User: Admin Pendidikan Ekonomi FE
Date Deposited: 30 Sep 2016 00:20
Last Modified: 01 Feb 2019 01:53
URI: http://eprints.uny.ac.id/id/eprint/41839

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