Dadan Rosana, Ph.D (2011) PENGEMBANGAN BUDAYA KUALITAS MELALUI PENERAPAN ISO 9001:2000 DI UNIVERSITAS NEGERI YOGYAKARTA. Cakrawala Pendidikan Edisi November 2009.
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Abstract
Developing the Quality Culture through the Application of ISO 9001:2000 in Yogyakarta State University. One achievement that Yogyakarta State University (YSU) has attained in an attempt to be a world class university is that it has received the ISO 9001:2000 certificate, a standard certification for the quality of a university’s work units. The meaning of quality management according to ISO 9001:2000 is a management system to direct and control an organization in terms of quality. The certification is carried out to develop an organization’s culture conducive for quality development, called a quality culture. Such a culture comprises values, beliefs, and expectations owned and developed by members of the organizations in terms of quality products and services. A strong quality culture will support YSU’s competitive excellence in the long run. Keywords: quality management, quality culture
| Item Type: | Article |
|---|---|
| Subjects: | LPPMP |
| Divisions: | LPPMP - Lembaga Pengembangan dan Penjaminan Mutu Pendidikan |
| Date Deposited: | 04 Jul 2012 03:42 |
| Last Modified: | 02 Oct 2019 02:05 |
| URI: | http://eprints.uny.ac.id/id/eprint/1562 |
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