%0 Thesis
%9 S1
%A Ken Lintang , Setyo
%A NIKEN ANGGRAENI, S.S., M.A.,
%A NANDY INTAN KURNIA, M.Hum.,
%A Drs. SUHAINI MUHAMMAD SALEH, M.A.,
%A Drs. MARGANA, M.Hum., M.A.,
%B FAKULTAS BAHASA DAN SENI
%D 2012
%F UNY:9314
%I UNIVERSITAS NEGERI YOGYAKARTA
%K Confessions of a Shopaholic, speech acts of complaint
%T A PRAGMATIC ANALYSIS OF COMPLAINTS USED BY CHARACTERS IN CONFESSIONS OF A SHOPAHOLIC MOVIE
%U http://eprints.uny.ac.id/9314/
%X This research aims at (1) describing the ways of expressing complaint  speech act applied by the characters in Confessions of a Shopaholic; (2)  explaining the functions of complaints used by Confessions of a Shopaholic  characters; and (3) documenting the complaint strategies of Confessions of a  Shopaholic characters in choosing a certain strategy.  This research was qualitative research, in which content analysis was used to  analyze speech act of complaint. The data of the research were in the forms of  utterances as uttered by the characters in Confessions of a Shopaholic found in  dialogues. In the research, quantitative data were also used in the form of number  to strengthen the findings. The main instrument of the research was the researcher  herself and the secondary instrument was the data sheets. The data were collected  by note-taking technique. In analyzing the data, the researcher used referential  methods. The methods were done by identifying and re-examining the data based on  the theory of complaint strategies and the theory of complaint functions proposed by  Anna Trosborg. The validity of the research was gained by doing the theory of  triangulation and doing peer correction with competent friends of English Language  and Literature majoring in linguistics.  The research reveals three findings. First, the ways of expressing complaint  applied by Confessions of a Shopaholic’s characters are direct and indirect types. In  the application of the type, Confessions of a Shopaholic’s characters mostly apply  indirect complaints compared to direct complaint. Second, the four complaint  functions applied by characters of Confession of a Shopaholic are request to repair,  threat, request for forbearance, and share negative evaluation. In the application of  the maxims, Confessions of a Shopaholic’s characters mostly apply request for repair,  and they never use request for forbearance. Third, the complaint strategies applied by  Confessions of a Shopaholic’s characters are no explicit reproach, expressing of  disapproval, accusation, and blame. Blame is applied mostly by Confessions of a  Shopaholic’s characters in their utterances.  Key words: Confessions of a Shopaholic, speech acts of complaint