@article{UNY41839,
       publisher = {Faculty of Economics YSU},
            year = {2016},
         journal = {International Conference on Ethics of Business, Economics, and Social Science},
           pages = {419--433},
          author = {Aliyyah Sarastita Rusdinar and Manahan Siallagan},
           title = {SEMANTIC NETWORK ANALYSIS OF CITIZEN REPORTS FROM INDONESIA?S NATIONAL ONLINE COMPLAINT AND ASPIRATION PORTAL, LAPOR!},
           month = {September},
        abstract = {In the era of open government, the Indonesian government with its Open Government Initiative focuses effort on establishing a more participatory democracy. LAPOR! is a national online aspiration and complaint portal set up to put the open government goal into practice. This research aims to provide a structural understanding of one of the practice of open government in Indonesia through a semantic network analysis of the Data gathered from LAPOR!. This research will explore how data gathered from the complaint portal can be (1) used to help identify the on-going issues primarily reported through the LAPOR?s Ministry of Law and Human Rights domain, (2) understand the social relationship between the reported issues.
Keywords: Semantic Network Analysis, Open Government, Decision Making, Information and Knowledge Management},
             url = {http://eprints.uny.ac.id/41839/}
}