?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Murtinah&rft.au=Siti%2C+Murtinah&rft.aulast=Siti&rft.degree=S1&rft.title=OPTIMASI+SISTEM+ANTRIAN+TELLER+BRI+CIK+DITIRO+BERDASARKAN+MODEL+TINGKAT+ASPIRASI&rft.inst=UNY&rft.date=2007